• Methodology

• CMMI 3 Maturity Level
• Quality Assurance
• Project Management
• Project Confidentiality

SynapseIndia is committed to protecting customer IP throughout the project cycle. We fully understand the importance of Internet Protocol (IP) and guarantee secrecy of our clients' confidential information. In fact, we perceive this as critical to maintaining long lasting relationships with our clients.

Key areas of our IP protection policy and project confidentiality include:

Non-disclosure agreements with clients

To ensure the security and confidentiality of information, a non disclosure agreement (NDA) is executed with each client and all private information is respected.

Non-disclosure agreements with employees

At the time of joining, all employees are required to sign a proprietary information and inventions agreement. Individual NDAs are also signed by every employee upon joining.

Employees cannot disclose any proprietary information directly or indirectly to anyone outside the project team or SynapseIndia. Nor can they use, copy, publish, summarize or remove such information from the company premises.

Furthermore, employees cannot use any unfair competitive practices upon termination of employment or engage in any business during the term of their employment at the company.

Any confidential information received from third parties and clients is held in the strictest confidence and employees are not allowed to disclose or use it, except when necessary to perform their official obligations (consistent with third parties).

Any "invention ideas" and relevant records have to be disclosed to SynapseIndia and all information and records pertaining to any idea, process, trademark, service mark, invention, technology, computer program, original work of authorship, design, formula, discovery, patent, or copyright conceived or developed, has to be disclosed to the company.

Project related IP protection

Dedicated resources are made available for all projects. This prevents unauthorized usage of resources and secures all proprietary information regarding our clients. We have a robust ethical framework that forbids exchange of IP between projects.

Every team allocated to a particular client can have its own secure physical location and its own segment of the LAN.

Access to public email systems is not allowed and floppy and CD disk drives/writers are disabled on all desktops. Prior written permission of the project leader is required for usage of respective drives. Random checks are made on emails going out of official mailboxes that exceed the permitted size (with or without attachments).