Project Management Services
We realize that effective project management is crucial, the reason why we take the utmost care in assigning a manager to a project. In some cases, the project manager works closely with the client throughout the project lifecycle. Or else, we allocate a project manager in our offshore office to correspond with the project manager from the client’s side.
A project management plan (PMP) is a formal, approved strategy that defines how a project is to be executed, monitored and controlled. The very first task of the project manager is to develop a comprehensive PMP that establishes the following:
Process customization: Any deviation from SynapseIndia’s standard global delivery process and the reasons for such a deviation (budget, time pressure, etc.)
Communication plan: How the team will communicate across geographic locations, daily and weekly status reporting mechanisms, use of instant messaging, email, video conferencing, Web conferencing, telephones and other communications tools
Roles and responsibilities: Who does what in the project team; reporting and escalation mechanisms
Project audit plan: How project checkpoints will be audited to ensure that they have been followed consistently
In addition to the PMP, the project manager and technical team leader are responsible for developing, tracking and adjusting a Microsoft project plan (MPP)/work breakdown structure (WBS) that details all the tasks to be carried out, who is to work on which task, milestones and deadlines for deliverables and overall phasing of the project. Our MPPs are often created in the latest version of the Microsoft project but our team can apply other tools if the client so desires.
The project manager takes up the following responsibilities to organize the management of the project from beginning to end:
Project scope matrix (PSM): Limitations of the scope, the major milestones and timelines that must be reached and the overall business objectives of the project
Software configuration management plan (SCMP): What tools to use for version control, build and releases
Change control process: The objectives process of requesting a change to the scope or requirements of a project and how to reach sign off by both the client and our team on each change request




